Effective Date: 30-6-2025
At Oracle Dental Care in Vijayawada, we promise to keep the privacy and confidentiality of all our patients safe. This privacy policy describes how we gather, use, keep, and safeguard your personal and medical information when you come to our clinic, visit our website, or schedule appointments.
1. Information We Collect
We may collect the following information from patients:
Personal Information:
Name, age, gender, mobile number, email ID, address.
Medical and Dental Information:
Medical history includes information about past illnesses, dental problems, treatment documents, x-ray images, prescriptions, and details about diagnoses.
Appointment and Billing Information:
Details about your appointment how you will pay and your billing records (Please note: We do not keep your credit or debit card information).
Digital Information (Website or Online Booking)
IP address, browser type, location (if enabled), cookies, and device details.
2. Purpose of Data Collection
We collect and use your data to:
Deliver precise and customized dental care and treatment.
Keep your health records for your future doctor visits.
Set up and oversee appointments.
Handle payments and create invoices.
Enhance our services and make our website more user-friendly.
Follow the relevant laws and rules.
3. Data Confidentiality & Sharing
We keep your information completely private. We do not sell or lease your information to anyone else. Your information might be accessed by:
Our team of dental and administrative staff takes care of treatment and keeping records.
Trusted third-party software (e. g. for appointment scheduling SMS/email notifications).
Government or regulatory bodies if required by law.
4. How We Protect Your Data
We keep patient records safe in our clinic management system.
Only authorized staff members can access this area.
Information is secured and saved frequently.
We make sure to follow the data protection laws in India
5. Your Rights as a Patient
You have the right to:
Request access to your dental and medical records.
Ask for corrections in case of inaccurate information.
Withdraw consent (where legally applicable).
Request deletion of records (subject to legal and medical obligations).
6. Use of Cookies (For Website Visitors)
Our website might use cookies to gather information about how users interact with it, helping us make your experience better. You can turn off cookies in your browser settings.
7. Updates to Privacy Policy
We might change this policy from time to time to show updates in how we do things or to meet new rules. We will post any updates on our website along with the new date.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Oracle Dental Care
Address: Westin college, High power Line, Vijaya Lakshmi Colony, Bharthi Nagar, Vijayawada 520008
📞 Phone: +91 9490227599
📧 Email: info.oracledentalcare@gmail.com
🌐 Website: https://oracledentalcare.in/
